Stashally Buy - Returns, Refunds & Cancellations

What is shipping insurance?
Shipping insurance is a service guarantee, to assure customers that packages will be protected from any loss or damage during transportation (excluding cert...
Thu, 1 Aug, 2019 at 3:32 PM
What is your cancellation policy?
Unfortunately, we do not accept the cancellation of orders for packages that may have / have already been shipped. However, in the event that the product ha...
Thu, 1 Aug, 2019 at 3:33 PM
I have received a damaged product
We sincerely apologise for the delivery of faulty products. Please contact us here to talk to our customer service for a follow-up. We will get back to you ...
Thu, 1 Aug, 2019 at 3:34 PM
What is Stashally's warranty and return policy?
For product(s) that you are not satisfied with:  If you wish to return or exchange any unsatisfactory product(s), please connect with our customer service ...
Thu, 1 Aug, 2019 at 3:36 PM
How will my money be refunded to me?
The refund will be processed in the same mode of payment that was used in the original purchase. 
Thu, 1 Aug, 2019 at 3:37 PM
How long will the refund process take if I have a return case?
We will try to process your refund as soon as possible. However, we are unable to guarantee how long the merchant(s) will take to process your refund. 
Thu, 1 Aug, 2019 at 3:38 PM