Stashally Buy - Shipping & Delivery Process

How does Stashally estimate my shipping fees?
We understand that unknown shipping fees can cause a lot of discomfort in deciding whether you want to purchase a product, and thus we decided to change thi...
Thu, 1 Aug, 2019 at 2:46 PM
How long will my package take to reach me?
Economy – 13 to 19 working days from making the purchase on Stashally Standard – 8 to 13 working days from making the purchase on Stashally The n...
Thu, 1 Aug, 2019 at 2:47 PM
How do I track my Stashally packages?
You will be able to track your packages in your account under the “Live Orders” tab.
Thu, 1 Aug, 2019 at 2:48 PM
Is there repacking services?
The repacking service is free of charge and will be automatically provided by our logistic partner (SingPost) to help customers reduce overall weight of the...
Thu, 1 Aug, 2019 at 2:50 PM
Can I opt out of repacking and/or get my packages sent individually instead?
Unfortunately, it is not possible to opt out of the repacking service. If you wish to be sent individual packages by your respective merchants, we suggest p...
Thu, 1 Aug, 2019 at 2:51 PM
Can I change my shipping address after I have submitted my order?
For all changes, please connect with our customer service team here and we will do our best to accommodate your requests. Please note that additional charge...
Thu, 1 Aug, 2019 at 2:54 PM
What if the merchant delivers the wrong or a damaged product?
Please contact us here and we will look into the matter for you. 
Thu, 1 Aug, 2019 at 2:55 PM
What if the merchant delivers the wrong or a damaged product?
Please contact us here and we will look into the matter for you. 
Thu, 1 Aug, 2019 at 2:55 PM
Why haven't I received my Stashally package yet?
We sincerely apologise for the delay in receiving your package. Please connect with our customer service team here for a follow-up on the issue. We will get...
Thu, 1 Aug, 2019 at 2:57 PM
What is a POPStation?
POPStation (Pick Own Parcel Station) is a service provided by our logistics partner, SingPost, which allows our customers to have the flexibility of picking ...
Thu, 1 Aug, 2019 at 2:58 PM