Stashally FAQ

My Stashally Account 12

• How do I create my account?
• How do I add a profile picture?
• How do I log out from my account?
• How do I update Stashally profile information like my name, profile handle and email?
• How do I change the email account linked to my Stashally account?

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Posts 11

• How do I create a post?
• What kind of posts do I see in my Stashally feed?
• What does tagging the product do?
• What does tagging the post to a community do?
• How do I edit my post?

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Communities 17

• What are communities?
• How do I join a community?
• How many communities can I join?
• Why should I join a community?
• How do I create a community?

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Stashally Buy 4

• What is Stashally Shopping?
• How do I buy something through Stashally?
• Where does the 'View Details' button on a product lead me to?
• Can my followers see purchases I made through Stashally Buy?

Stashally Buy - Rates & Fees 6

• What are the rates and fees for Stashally Buy?
• What are domestic shipping fees?
• What are the international shipping fees when shipping from US to Singapore with Stashally?
• What is the Stashally Agent Fee for?
• What is the crypto handling fee for?

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Stashally Buy - Orders 5

• Why is the price stated from the linked website different from what was shown in the Stashally site?
• How do I edit a Stashally order?
• How do I cancel a Stashally order?
• What happens if Stashally is unable to purchase an order that I paid for?
• What is a Stashally promo code?

Stashally Buy - Shipping & Delivery Process 13

• How does Stashally estimate my shipping fees?
• How long will my package take to reach me?
• How do I track my Stashally packages?
• Is there repacking services?
• Can I opt out of repacking and/or get my packages sent individually instead?

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Stashally Buy - Restricted Products 4

• What are the prohibited items from the US that cannot be bought through Stashally?
• Why is there a USD $2,500 USD limit for US product purchases?
• Why can't I ship a product that is non-prohibited?
• Are there any restricted merchants that Stashally is unable to process orders for?

Stashally Buy - Returns, Refunds & Cancellations 6

• What is shipping insurance?
• What is your cancellation policy?
• I have received a damaged product
• What is Stashally's warranty and return policy?
• How will my money be refunded to me?

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