How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Connect with us at 6514 0427
My Stashally Account
How do I create my account?
How do I add a profile picture?
How do I log out from my account?
How do I update Stashally profile information like my name, profile handle and email?
How do I change the email account linked to my Stashally account?
See all 12 articles
How do I create a post?
What kind of posts do I see in my Stashally feed?
What does tagging the product do?
What does tagging the post to a community do?
How do I edit my post?
See all 11 articles
What are communities?
How do I join a community?
How many communities can I join?
Why should I join a community?
How do I create a community?
See all 17 articles
What is Stashally Shopping?
How do I buy something through Stashally?
Where does the 'View Details' button on a product lead me to?
Can my followers see purchases I made through Stashally Buy?
Stashally Buy - Rates & Fees
What are the rates and fees for Stashally Buy?
What are domestic shipping fees?
What are the international shipping fees when shipping from US to Singapore with Stashally?
What is the Stashally Agent Fee for?
What is the crypto handling fee for?
See all 6 articles
Stashally Buy - Orders
Why is the price stated from the linked website different from what was shown in the Stashally site?
How do I edit a Stashally order?
How do I cancel a Stashally order?
What happens if Stashally is unable to purchase an order that I paid for?
What is a Stashally promo code?
Stashally Buy - Shipping & Delivery Process
How does Stashally estimate my shipping fees?
How long will my package take to reach me?
How do I track my Stashally packages?
Is there repacking services?
Can I opt out of repacking and/or get my packages sent individually instead?
See all 13 articles
Stashally Buy - Restricted Products
What are the prohibited items from the US that cannot be bought through Stashally?
Why is there a USD $2,500 USD limit for US product purchases?
Why can't I ship a product that is non-prohibited?
Are there any restricted merchants that Stashally is unable to process orders for?
Stashally Buy - Returns, Refunds & Cancellations
What is shipping insurance?
What is your cancellation policy?
I have received a damaged product
What is Stashally's warranty and return policy?
How will my money be refunded to me?
See all 6 articles
Help Desk Software